1. Stop access to Google (self-service)
- Sign in, open Integrations and choose Disconnect Google. Syncing stops, stored Google credentials are deleted and Google is asked to revoke access.
- Or remove Hankora from myaccount.google.com/permissions.
- This does not delete reviews already imported into Hankora and does not touch your Google Business Profile.
2. Request deletion of stored data
Send a request through the contact below. Use the subject "Data deletion request" and tell us the email of the Hankora account, the workspace (organization) name, and what you want deleted: Google-imported reviews only, one business, or the entire workspace and account.
3. Who can request, and how we verify
Requests for a workspace must come from its owner, or from a person the owner has authorized. We verify the request by replying to the account email on file and may ask you to confirm from inside the signed-in workspace. We never delete one customer's data on another customer's request.
If you are a guest, reviewer or customer whose information a business entered into Hankora, the business is usually responsible for that data. Contact the business first, or write to us and we will direct or handle the request as appropriate.
4. What happens next
We confirm receipt, verify identity, and tell you the outcome in writing. Deletion removes the data you scoped from Hankora's production systems and revokes any remaining Google authorization.
5. Exceptions
Some records may need to be kept where required by law or for security, fraud prevention, billing and audit purposes. Copies in routine backups are not edited individually and expire when the backup rotates. Content you published to Google, and your Google Business Profile itself, are not deleted by Hankora; manage them in Google.
Where to send a request
Send deletion and privacy requests to: info@hankora.com