Google Business Profile integration

After you sign in with Google and approve access, Hankora can list the Business Profile accounts and locations you manage, let you map each location to a Hankora location, import the reviews for mapped locations, and show them in your review inbox.

Hankora can also help you write a reply. A reply is only sent to Google when an authorized member of your workspace chooses to publish it.

Hankora requests one Google permission: https://www.googleapis.com/auth/business.manage, shown by Google as the ability to manage your Business Profile listings. Google's Business Profile APIs use this single scope for both reading reviews and posting replies.

Hankora uses it only to: list your accounts and locations, read reviews and existing owner replies for locations you map, and post a reply you approve. We do not use it to edit your listing details, photos, hours or posts, and we do not request access to Gmail, Drive, contacts or Google Ads.

When you ask Hankora to draft a reply, the review text, rating and relevant business settings are sent to an AI service provider to generate the draft. Generating a draft does not contact Google.

You review and can edit every draft. Nothing is posted to your Google listing until an authorized user explicitly publishes it. AI output can be wrong; you are responsible for what you publish.

Hankora's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google user data is used only to provide the features described on this page. We do not sell it, use it for advertising, or use it to train general-purpose AI models. Access and refresh tokens are stored encrypted, are never sent to your browser, and are only used by Hankora's servers for the connected workspace.

• In Hankora, open Integrations and choose Disconnect Google. Workspace owners and admins can do this. Hankora immediately stops syncing, deletes the stored Google credentials and asks Google to revoke the authorization.
• You can also remove Hankora at any time from your Google Account permissions page (myaccount.google.com/permissions).
• Disconnecting does not delete your Google Business Profile, and it does not change reviews or replies already on Google.
• Reviews already imported into Hankora stay in your workspace until you delete them or request deletion. See the data deletion page for how.

The integration depends on Google's APIs and on your Google permissions. If Google changes access, rate-limits requests or the authorization expires, syncing and publishing may pause and Hankora will ask you to reconnect. Hankora does not guarantee review counts, ratings, rankings or visibility on Google.